Support and appeals in Devign Agency Suite

In short: A creator asks for help with a flagged LIVE, the agency staff answer in the appeals queue, and the status stays visible to both sides.

Type
Tutorials
Language
English
Length
0:36
Format
Vertical, 9:16

Some presenters in the videos below are Devign digital creators, made with AI, not real people.

0:36 · 1.6 MB

About this video

This is a tutorials video made by Devign Studio, in English, 0:36 long and cut vertically for TikTok, Instagram Reels and YouTube Shorts.

What you will learn

  • A creator taps Get help, picks a topic, says what happened and sends.
  • The request lands in the appeals queue where staff reply and set the status.
  • The creator sees the reply and status on their phone, so nothing gets lost in a chat.

Topics covered

  • tiktok live appeals
  • flagged live
  • agency support
  • creator help requests
  • devign agency suite

Transcript

Spoken in English.

My LIVE just got flagged! Who do I even ask? No idea, man. In Devign Agency Suite, your creator taps Get help. Pick a topic, say what happened, send. Now, the agency side. The request lands in the appeals queue. Staff open it, reply, and set the status: in review, then resolved. Back on the creator's phone, the reply is waiting, and the status is always visible. Nothing gets lost in a chat. Support and appeals, in one place.

The app in this video

Devign Agency Suite. Devign Agency Suite is an iPhone and Android app for TikTok LIVE agencies: roster, monthly diamonds, LIVE hours and valid days, levels and creator pay.

Open the app page · See all Devign apps

More from Devign

Devign is a software studio and TikTok LIVE agency in Lebanon. Devign Studio makes the videos, and the apps and the creator agency come from the same team.

0:34 · 1.0 MB

Request a PK match in Agency Suite

A creator fills in the opponent's TikTok handle, a preferred time and details to request a PK match, and the agency arranges it from there.

0:34 · 0.9 MB

See your month in Agency Suite

A creator opens the app and sees diamonds, LIVE hours and valid days for the month, with the figures refreshing through the day, so staff get fewer questions.

Contact us

Tell us what you need.

Every project is quoted to fit. Share your brief and we will come back with a custom quote.

Request a custom quote

Review your WhatsApp message before sending it.

This opens a WhatsApp draft. Nothing is sent until you review and send it there. Privacy information.